Customer Experience Training

Our in house corporate trainers are certified MBTI practitioners who work in business environments and homes to administer the MBTI assessment that identifies the personality tendencies that people develop at work and their environment.

Suffering From A Skill-Gap?

We provide comprehensive new learning experiences geared towards helping Business Processing Outsourcing (BPO) Call and Contact Centers improve on their operations. Our activities include orientation for new recruits in newly set-up Call and Contact Centers.

Practical Learning By Doing, Not Just By Listening

Refresher course for existing employees to upgrade their skills or to empower them o assume new contracts, roles or services and to develop positive work attitudes. We carryout middle-management to C-Level learning experiences based on the Myers Briggs Type Indicator which is a self-help assessment questionnaire which helps people gain insights about how they work and learn.

FAQ / Customer Experience Training

How Can Customer Experience training help your organization compete?

We work with you to develop employees who are engaged with your mission, vision and values. Improving employees’ skills and preparing you for career advancement makes you and your team productive, sustainable and efficient.

How We Help Unlock Potential

We provide professional services that improve individual and group performance. Our expertise is driven by world-class Myers Briggs Type Indicator (MBTI) personality framework backed by our resident certified trainer. We work with the MBTI to develop teams, individuals and organizations.

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