Gartner Identifies 12 Disruptive Technologies for Future Business Systems

Sep 10 2024

/

Technology & Business

Gartner Identifies 12 Disruptive Technologies for Future Business Systems

AI will become the new UI, spending will increase to counter disinformation, and increased use of Earth intelligence gathered from space will be disruptive technologies in the near future, according to a report released Monday by global technology research firm Gartner. The three technologies were among 12 that Gartner predicted would define the future of business systems. Technology leaders must prioritize these over the next five years, as they present competitive opportunities in the near term and will eventually grow to become standard throughout businesses, Gartner contended. “Technology leaders must take action now to gain a first-mover advantage with these technologies,”

Gartner Vice President Analyst Bill Ray said in a statement. “Innovative advancements like generative-AI-enabled code architecture, disinformation security, and Earth intelligence will provide the differentiation needed to help enterprises pull ahead of the pack in terms of data and product offerings.”

AI Replaces Staid UI

Gartner maintained that gen-AI solutions using free-form text and multimedia inputs/outputs will displace the conventional form-oriented sequential UI in established enterprise applications and enable new user scenarios.

Redefining the User Interface in the Age of Natural Language AI

A user interface provides a way for a human to navigate and communicate with a machine naturally, explained Sandi Besen, an applied AI researcher at IBM and Neudesic, a global professional services company. “Since language models enable a system to communicate with humans natively through voice, text, or visually, we might not have as much need for a ‘user interface’ the way we know it today,” she told TechNewsWorld. “If you can interact with the computer using natural language, you don’t really need a secondary UI,” said Rob Enderle, president and principal analyst of the Enderle Group, an advisory services firm in Bend, Ore.

“The AI becomes your user interface,” he told TechNewsWorld. “Much like you don’t need Windows to talk to someone else, you won’t need a UI to interact with your computer.” Besen pointed out, however, that some things are still difficult to control, like input validation, without a UI. “We are seeing the emergence of a ‘dynamic UI’ that adapts based on the inputs the user needs to provide the LLM rather than forcing the user to follow a predefined flow,” she said.

Gartner Vice President Analyst Ray Valdes added in a statement, “To remain competitive, traditional enterprise application software vendors will need to refactor applications to serve composable gen-AI solutions that are invoked on demand via textual and multimodal prompts.”